Privacy Policy

At Islamiyah Series, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it and how we use it whenever you visit our website, purchase our publications or use our online services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

The Information We Collect

Depending on how you interact with our website, we may collect different types of information.

Information You Provide

This may include your:

• Name
• Email address
• Telephone number
• Billing and delivery address
• Payment details (processed securely through our payment providers)
• Account information
• Any information you submit through contact forms or enquiries

Information Collected Automatically

When you browse our website, certain technical information may also be collected, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on the website
• Referring website

This information helps us improve the performance and usability of our website.

How We Use Your Information

We only use your information where there is a legitimate reason to do so.

Your information may be used to:

Process Orders

To complete purchases, arrange delivery and provide customer support.

Manage Your Account

To create and maintain your online account where applicable.

Improve Our Services

To better understand how visitors use our website and to improve our educational resources and online experience.

Communicate With You

To respond to enquiries, provide important updates about your orders or account and, where you have given consent, send newsletters or information about new resources.

You may unsubscribe from marketing communications at any time.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us remember your preferences, understand how visitors use the website and improve its overall performance.

You can choose to disable or manage cookies through your browser settings. Please note that doing so may affect certain features of the website.

Keeping Your Information Secure

Protecting your personal information is important to us.

We use appropriate technical and organisational security measures to safeguard your data against unauthorised access, loss, misuse or disclosure.

These measures include secure website encryption, restricted access to personal information and regular monitoring of our systems.

Whilst we take every reasonable precaution, no online system can ever be guaranteed to be completely secure.

Sharing Your Information

We never sell or rent your personal information to third parties.

Your information may be shared only where necessary with trusted organisations that help us operate our services, including:

• Payment providers
• Delivery and courier services
• Website hosting providers
• Technology and software partners
• Professional advisers where required

These organisations are required to process your information securely and only for the services they provide on our behalf.

We may also disclose information where required by law or where necessary to protect our legal rights.

How Long We Keep Your Information

We only retain personal information for as long as it is reasonably necessary.

This may be to fulfil orders, provide customer support, meet legal obligations or resolve disputes.

When information is no longer required, it is securely deleted or anonymised where appropriate.

Your Rights

Under UK data protection legislation, you have a number of rights regarding your personal information.

These include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where appropriate.
• Restrict or object to certain processing activities.
• Withdraw consent for marketing communications at any time.
• Request a copy of your personal information in a commonly used format where applicable.

If you wish to exercise any of these rights, please contact us using the details below.

Children’s Privacy

Our educational resources are intended for schools, madrasahs, parents and learners.

Where personal information relating to children is processed, we expect it to be provided by a parent, guardian or authorised educational organisation where appropriate.

We do not knowingly collect personal information directly from young children without the necessary consent.

Third-Party Services

Our website may use trusted third-party services to provide functionality such as online payments, analytics or embedded content.

These providers have their own privacy policies and are responsible for how they process information once you interact with their services.

We encourage you to review their privacy policies where appropriate.

Links to Other Websites

Our website may contain links to external websites for your convenience.

Once you leave our website, we are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or the way we operate.

Any updates will be published on this page, and the revised policy will take effect immediately upon publication.

We encourage visitors to review this page periodically to remain informed.